Refunds & Cancellation

Last updated: 9 October 2026.

Live purchases are not currently available. This policy describes the intended handling of future Paddle purchases.

Refund requests

Purchases processed by Paddle are subject to Paddle’s Refund Policy and applicable consumer law. GeoSwirl does not offer an additional unconditional money-back guarantee. This does not exclude refund or withdrawal rights provided by law, or prevent Paddle from issuing a refund under its policies.

Cancellation

Use the “Manage subscription” link in your Paddle purchase email to access the customer portal and cancel future renewal. Cancel before renewal to avoid the next charge. Cancellation alone does not refund payments already made. Access normally continues until the paid period ends, unless a refund, dispute or other restriction affects entitlement.

Getting help

For refund or billing help, visit Paddle buyer support or use the support link on your receipt. You may also email [email protected]. Include the purchase email, transaction reference and reason, but never passwords or full card numbers. Approved refunds are processed through Paddle; timing depends on the payment method and provider.

Account deletion is separate from a refund request. If you have an active subscription, cancellation must also be handled so future billing does not continue. See Paddle’s buyer terms.